"Our mediator (Ed Johnson) understood our needs quickly, with clear feedback, helping us to move on" Clients

"Ed provided a quick efficient and professional service. I was kept well informed throughout the process his professional demeanor allowed me to place my full trust in him and his service."  Client

Ed "made every effort to bring about a satisfactory resolution" - Solicitor

"The efficiency of the mediator (Ed Johnson) helped to proceed in a dignified and stress free environment with the bonus of a satisfactory outcome for all" - Client

"Fantastic service, with all parties coming away satisfied. Wish I had done it years ago!" - Client


Commercial Mediation

Navigate past obstacles to a mediated settlement without the high cost of legal fees or courts

Small business 

Family business


Your business






Employment disputes

Neighbour problems

Personal contractual disputes

Council or utility disagreements

Inheritance Arguments

ISP problems

Child Contact

Financial issues on divorce/separation

Coronavirus Update

We are continuing to arrange mediations via phone, email, WhatsApp, Skype and Facetime


Do not let the current health crisis with Covid-19 prevent you resolving your dispute 

Contact Us

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Mediation is a voluntary, confidential method to resolve any dispute you have without both sides becoming entrenched in their positions and swamped with lawyers' fees and court costs.  Courts now require that before you issue proceedings you attempt to settle any dispute amicably, which you can access confidentially by using a mediation service such as we offer.  Whether you call it civil mediation, commercial mediation, court mediation, family mediation or employment mediation it involves the same process.

The mediator does not take sides but is an independent party who assists the parties in seeing the issues clearly, dispassionately and in confidence.

At Northwest Mediation your mediator will speak with and listen to both sides of your dispute setting out their case independently and then, if appropriate bring the sides together to resolve the conflict. 

The meetings and the issues discussed are all without prejudice (off the record) so you can talk freely and seek a solution to your dispute.

Northwest Mediation will locate a suitable venue on neutral ground so no party feels pressurised.