"Our mediator (Ed Johnson) understood our needs quickly, with clear feedback, helping us to move on" Clients

"Ed provided a quick efficient and professional service. I was kept well informed throughout the process his professional demeanor allowed me to place my full trust in him and his service."  Client

Ed "made every effort to bring about a satisfactory resolution" - Solicitor

"The efficiency of the mediator (Ed Johnson) helped to proceed in a dignified and stress free environment with the bonus of a satisfactory outcome for all" - Client

"Fantastic service, with all parties coming away satisfied. Wish I had done it years ago!" - Client

"very professional...saved us so much money...there was a genuine desire to help" - Client


Commercial Mediation

Navigate past obstacles to a mediated settlement without the high cost of legal fees or courts

Small business 

Family business


Your business






Civil and Commercial Disputes

Neighbour problems

Personal contractual disputes

Council or utility disagreements

Inheritance Arguments

Employment disputes

Child Contact

Financial issues on divorce/separation

ISP problems

Coronavirus Update

We are continuing to arrange mediations via phone, email, WhatsApp, Skype and Facetime


Do not let the current health crisis with Covid-19 prevent you resolving your dispute 

Contact Us

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Mediation is a voluntary, confidential method to resolve any dispute you have without both sides becoming entrenched in their positions and swamped with lawyers' fees and court costs.  Courts now require that before you issue proceedings you attempt to settle any dispute amicably.  Whether you call it civil mediation, commercial mediation, court mediation, family mediation or employment mediation it involves the same process.

The mediator does not take sides but is an independent party who assists all parties in seeing the issues clearly, dispassionately and in confidence.

At Northwest Mediation your mediator will speak with and listen to all sides involved in the dispute, helping everyone reach a resolution to their conflict. 

The meetings and the issues discussed are all without prejudice (off the record) so you can talk freely and discuss all your options before finding the best solution for you.

Unlike some stouts we travel and will find a location to conduct your mediation which is near to you if you do not want to travel to our offices.