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  • Writer's pictureEd Johnson

It's not what you say, it's the way that you say it

With the limited access to courts and lawyers mediation is even more so now than ever the best choice to find a resolution for your dispute. Get your dispute resolved now while you can’t go anywhere you can really concentrate on what’s important and what deserves your time and energy.

Northwest Mediation continues to use Zoom, Skype and FaceTime as well as the phone and emails to resolve disputes so please do not feel that you cannot contact us as there are limits on physical meetings.

It’s hokey cokey time in the Northwest this week as we’re definitely not back in lock down or tiers but restrictions are “advised”, contradictory, confusing. clusterf….take your pick of the description of HMG's latest steps but remember when matters are out of your control you still have control over how you react to them. That in part is what mediation is about, examining your reaction to actions and finding ways to reframe your understanding that allow you to move on.

In employment news a Google executive whose case will not be subject to summary judgment on application of the internet giant defendant is heading to mediation.

There are allegations both of unequal pay and discriminatory and retaliatory behaviour. Ulku Rowe (director of engineering for google cloud) and Google filed a joint motion requesting mediation which said "Once a magistrate judge is appointed, the parties intend to inform the court via joint letter about the timing of mediation and a proposed date to inform the court whether the mediation was successful".

That’s right, Google mediates, if an international behemoth like Google is willing to mediate its employment disputes you have to questions why you (or your employer) are not doing so.

Employers should have in place mediation procedures and documentation to run along side, if you don’t for your business give us a call we can get you set up with some guidance and help train staff if you’d like.

The judge had given a clear indication that summary judgment was not going to go in any one’s favour and that because of the nature of the disputes, the allegations are that "The differential in pay between plaintiff and her male colleagues was not due to a bona fide seniority system, a bona fide merit system or a bona fide system that measures employee earnings by quantity or quality of work...Nor was the difference in pay a result of a factor other than sex."

You may think that my reaction to the headline landlord tenant mediation to end will fill me with sadness, but again it’s how you deal with changes and not having a knee jerk reaction. When you examine the story the stay in mediation is due to the parties wanting to revamp the involvement of the landlord and tenant committee.

The committee was set up to help mediate disputes and reach agreements on levels of rent increase for residents of Montclair Gardens (and elsewhere in Montclair) as there were no rent controls at all at the time.

Following the moratorium on evictions and the further impacts of covid the committee need to take some time to work out how best they can continue to help both sides. So it’s not a cessation of discussions it’s a break to calmly consider what further and better work they can do to help all involved.

Taking time out in any discussion, particularly a mediation, is important, no one should feel rushed into a decision – though having a set meeting date and period of time does help parties focus.

Staying with housing mediation Strathclyde University is running a mock mediation which anyone can observe, aimed at helping those in the industry (tenant and landlords) understand the benefits of mediation and the nature of the process.

You can register our interest here

I shall be casting a professional eye over proceedings myself as every mediation whether conducting or observing teaches me something.

In person or via electronic media as we’ve said before choose to mediate early and resolve your issues effectively, timeously, and with less stress and costs than going to your solicitor so you can get out the tunnel and see the light. You have an interest in the outcome the sooner you get round the mediation table the quicker you can move forward and avoid the grilling a cross examination in court would put you through.

By having a deep and meaningful discussions with parties the mediator elicits what the true “red-lines” are and where there is the potential for compromise, it is with this structured period of reflection that the parties are then able to reach an accord.

The flexible nature of mediation and the possible outcomes make it an ideal way to resolve disputes in an ever-changing world and the open nature of discussions in mediation whilst remaining confidential allows all sides to engage fully in the process and understand the needs of all involved allowing parties to reach a conclusion which both sides can live with and move on.

There are so many situations which could have been resolved by early intervention of mediation it continues to surprise me the lengths the public will go to avoid referral.

Whether you need a mediator to help out with a construction matter in the Northwest, or council’s plans in Cheshire, a civil mediator in London, a commercial mediator in Manchester, a dispute resolution for your family in Liverpool, a neighbourhood mediation in Stockport, then our mediators at Northwest Mediation can help.

Mediation is cheaper, quicker and less stressful than running any case to court, it can help with any dispute whether it's an employment issue or the sale at an under value of a property, a fight with a neighbour, family issues, commercial disputes, civil mediation or inheritance, wills and probate arguments contact Northwest Mediation on 07931318347 or via email at

neighbour mediation; commercial dispute resolution; civil mediation; commercial dispute; corporate dispute; commercial mediator; family mediation; inheritance wills probate mediation; property mediator; civil mediator; civil litigation; fast track mediation; injury mediation

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